What percentage of your operating costs is labor? For most service and delivery companies, labor is a significant cost component. Manual and sub-optimal planning processes mean service managers and dispatchers spend too many hours scheduling and assigning jobs to workers. Inefficient schedules and route plans cause workers to spend too many hours behind the windshield, waiting at customer locations instead of doing productive work, or worst, being unable to complete the job resulting in a second dispatch.
Inefficient routes can really impact the bottom line. Every extra mile driven burns more gas and labor hours. Not meeting customer time windows means the worker must either wait or return to the customer site later. Assigning workers who are unable to service the job due to insufficient skills or incorrect equipment means extra time to reschedule, dispatch and finally to complete the job.
FleetChief allows service companies to reduce labor hours by:
- Reducing excess driving time through more efficient routes
- Eliminating waiting time by handling complex service time windows
- Assigning the necessary skills and equipment so jobs are completed the first time
- Minimizing service manager and dispatching labor hours
On average, companies that implement FleetChief reduce their labor hours by 18%, and often this is the difference between paying regular labor rates instead of overtime.
How much might you save by implementing FleetChief?